.This project is monolingual in German, no English language required! Location: Portugal North (above Coimbra District) - equipment will be sent to your home! PT: Alemão/ Alemão / Apoio ao Cliente: Loja de Electrónica Recondicionada/ 23.10 /Home office acima de CoimbraDE: Deutsch/ alemão / Kundenbetreuung: Geschäft für generalüberholte Elektronik/ 23.10 /Heimbüro oberhalb von Coimbra Possible start: 23.10 We offer efficient and fast remote recruitment process We offer remote work system in the area of Districts: Coimbra, Guarda, Viseu, Aveiro, Porto, Braga, Viana do Castelo, Vila Real, Braganca It is a great possibility to earn good money throughout the year in Portugal! Working schedule time frames: Monday-Saturday: 07:00-19:00 (8h/day, 40h/week, 5 days/week) - days off Sundays + 1 rotational We do NOT require previous experience; we will teach you everything. Support for Refurbished Electronics shop! Our client is the global marketplace for refurbished devices. Their rigorous vetting process means that only the best refurbishers can sell on our platform.Their innovations contribute to a safer, smarter, more sustainable world. A refurbished smartphone uses 91.3% less raw materials, 86.4% less water, generates 89% less e-waste, and puts 91.6% less carbon emissions into our atmosphere compared to brand new. And that's just on average. It's a totally green solution! We are looking for reinforcements in the form of German-speaking employees for our remote team in northern Portugal.We are looking for you to support our customers! As a Customer Support, you will: Assist clients via inbound calls, chat, or e-mail in the after-sales process by answering inquiries regarding the reservations and attending potential requests. Maintain solid customer relationships by handling their inquiries and concerns. Resolve product or service problems by clarifying the customer's complaints. Provide accurate, valid, and complete information by using the right methods/tools. Competitive salary and remuneration system (incl. meal allowance): 1010€ gross x 14 months (it's 1178€ gross x 12 months!) - base salary up to 140€ gross performance bonus (x12 months) 20€ transport bonus / month (permanent monthly supplement) 7,23€ NET/day meal voucher - given as a pre-paid card Total average yearly salary: 14756€ - 16436€ What do we offer? Possible start: 23.10 Complete online hiring process regulated & we send the EQUIPMENT to your home! Full-time employment contract, first one is for 6 months and can be extended (according to Portuguese law) Working schedule time frames: Monday-Saturday: 07:00-19:00 (8h/day, 40h/week, 5 days/week) - days off Sundays + 1 rotational We offer remote work system in the area of Districts: Coimbra, Guarda, Viseu, Aveiro, Porto, Braga, Viana do Castelo, Vila Real, Braganca A Bring a Friend Program with attractive incentives. Private Health Insurance from day 1
