German Advisor For Action Cameras - Lisbon, Portugal

Come and work with us.

How about to work in a support team focused on the sporting and adventurous public?
Are you German native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon ?
So we have the perfect opportunity for you!

Your future project: join our German Customer Support team.

Our client produces action cameras, often used in extreme-action videography and part of the connected sports movement, considered one of the "Top 10 Best Brand Channels on Youtube".

As a customer service specialist in this project, your daily responsibilities will include:

Providing technical support for a renowned technology company, notorious for their action cameras, drones, apps and video editing software

Offering solutions for customers demands by identifying and troubleshooting with the available resources

Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner

Meet and exceed our service quality goals, compliance regulations and productivity targets

Create amazing experience that people value and we are proud of

Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

Native or proficient level of German (C2)

Advanced level of English (at least C1) both verbal and written

Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

Analytical and problem solving skills with strong attention to detail

Desire to learn and advance, be a curious investigator and problem solver

High-speed internet access and appropriate conditions for remote work

Must hold EU citizenship or valid work permit for Portugal

Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits.

Signing bonus

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance (after six months of employment)

Growth opportunities through various development programs

Fun and engaging company-wide initiatives, including our EverBetter wellness program

Job stability

Life-long skills and experience

Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Watch this video to get a sneak peak of the job in action

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