JOB SUMMARYFunctions as the strategic business leader of the Hotel.
Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives.
The position ensures Hotel meets the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial property's performance and developing positive owner relations.
Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment.CORE WORK ACTIVITIESManaging ProfitabilityManaging Revenue GoalsLeading Operations and Department TeamsManaging the Guest ExperienceManaging and Conducting Human Resources ActivitiesMANAGEMENT COMPETENCIESLeadershipProfessional Demeanor – Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with its values.Problem Solving and Decision Making – Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.Communication – Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Strong public presentation skills.Adaptability – Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.Managing ExecutionPlanning and Organizing – Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.Driving for Results – Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment of goals; proactively taking action and going beyond what is required.Building and Contributing to Teams – Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.Building RelationshipsCoworker Relationships – Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.Customer Relationships – Developing and sustaining relationships based on an understanding of customer needs and actions consistent with company values.Fostering Inclusion – Supporting employees with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all employees are given the opportunity to contribute to their full potential.Generating Talent and Organizational CapabilityTalent Management – Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.Organizational Capability – Evaluating and adapting the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.Learning and Applying Professional ExpertiseApplied Learning – Seeking and making the most of learning opportunities to improve performance of self and/or others.Technical Acumen – Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.Business Acumen – Understanding and utilizing business information (e.g., employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.Basic Competencies – Fundamental competencies required for accomplishing basic work activities (Computer Skills; Mathematical Reasoning; Oral, reading and writing competencies).Would you like to join us?
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