.Job Title: GBS Project Services - Change Director Location: Lisbon We believe in the power of flexibility, empowering our employees to seamlessly balance personal and work commitments while fostering a vibrant culture of collaboration. Our offices, designed to inspire creativity and innovation, provide the perfect environment for teams to strategize, brainstorm, and connect on ground-breaking projects. Join us and experience the dynamic synergy of working together in our state-of-the-art spaces, three days a week! Our Opportunity: Do you want to join a high-performing team that can make a real difference at one of the world's largest pharmaceutical companies? We are establishing an internal consulting capability within our Global Business Services (GBS) Project Services group, focusing on delivering top-notch change management and communication capabilities to our enterprise organization. Our vision is to create a global, enterprise change management and communications capability that drives business outcomes by addressing the ongoing internal demand for strong change management skills across the company. You will work closely with our project leaders as a change management expert and trusted advisor. We uphold the highest quality standards, collaborate, and work diligently to support our business partners. About Global Business Services: In Global Business Services (GBS), we are bold, resilient, and take smart risks with a focus on simplifying how we work. Through our global scale and diverse services, we drive value through innovation and expertise. This requires a team who can collaborate, challenge the norm, feel empowered, and stay motivated and engaged. Typical Accountabilities: Change Management Leadership – Strategize, lead, and execute cross-functional, complex change initiatives that often carry high risk and experience some ambiguity in mobilizing. Maintain focus on outcomes and benefits. Communications Strategy – Define, implement, and drive comprehensive communication strategies and tactics and ensure effective execution to keep all stakeholders informed, engaged, and aligned with organizational changes. Stakeholder Engagement – Build stakeholder maps, perform impact analysis, maintain effective communication, demonstrate professionalism, and commit to exceeding expectations. Build and sustain strong relationships with project teams, senior leadership and key stakeholders. Manage resistance and barriers to change. Problem Solving and Execution – Apply advanced, data-driven problem-solving techniques to simplify complex information, creating actionable insights and strategies for organizational change, and ensure their effective implementation. External Insight – Stay up to date with industry trends, best practices, and emerging technologies to bring value to internal customers
