.Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.Job Overview And Responsibilities Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok and be part of this transformation journey from the start.We are looking for an inspirational, highly skilled Head of GBS Transformation and Service Excellence.Key Responsibilities: Leadership: One of the key initial responsibilities will be to search (internally and externally) for and hire a highly skilled GBS Transformation and Service Excellence Leadership Team (LT), including: PMO Lead, Projects and Transitions Manager Service Performance and Service Catalog Manager Service Excellence Manager Automation Manager Transformation Managers Once these roles are hired, you will be responsible for leading, inspiring and managing this team on an ongoing basis, collaborating with the Head of GBS and the GBS Service Line Managers Be part of the GBS Leadership Team Transformation: Set the strategy - aligned with the Syensqo strategy - for GBS Create and own the transformation plan for GBS, delivering process transformation and automation and the associated productivity benefits Create the transformation capability to enable GBS to achieve its ambition of becoming a Next-Gen GBS organisation. Collaborate with consulting organisations GBS partners with on creating the Next-Gen GBS Lead on establishing the GBS business case, identify opportunities to deliver the business case and take responsibility for realising the business case, working closely with Service Line leadership Staying abreast of developments in the market, to bring the latest thinking and best practices to GBS Set the standards and frameworks for PMO, ensure adherence on all projects and transitions and ensure the success of projects and transitions undertaken by GBS Set the Service Performance standards for GBS and maintain the GBS Service Catalog Set the automation strategy and approach for GBS, ensuring alignment with the Syensqo automation strategy (including AI), and deliver the automation requirements of GBS