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Syensqo Job Grade: S16
Job Overview and Responsibilities
Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.
Join us in one of our 3 service centres: Lisbon, Curitiba, and Bangkok, be part of this transformation journey from the start.
Our Procurement Master Data team is integrated in the GBS Procurement Service Line.
The incumbent will manage and develop the Master Data Team on a day-to-day basis, and will be accountable for achieving the agreed operational OPIs and KPIs.
We are looking for 3 Procurement Master Data Team Leaders:
Key Responsibilities of a Team Leader
Manage the department & staff Set priorities and/or plan work for a weekly or daily schedule
Ensure that team output is in line with applicable delivery indicators, quality, deadlines, cost and work in line with group standards (e.g. Health and Safety)
Organize and assess work of the team
Act as an expert of the domain and coach people toward accountability in terms of deliverables
Ensure team member development and career progression
Inform, train, motivate, coach all team members to facilitate their growth
Promote spirit of accountability, speak up to act as problem solver
Ensure business continuity and backups are in place
Ensure or perform training activities (ex: onboarding of new employees in the team)
Deliver operational services Monitor KPIs and OPIs to ensure delivery of service in line with customer expectations
Analyse structural issues and collaborate with Service Owner to fix them
Ensure compliance with Group Internal Control, policies and audits, and perform the relevant checks
Ensure work instructions/operating procedures are periodically updated
Prepare and publish all reporting on time and with the required quality
Find and implement quick fix solutions for problems or escalate issues
Ensure appropriate follow-up by the team of all pending issues, identifying trends, recurrent issues and taking appropriate actions/contacts internally or externally to address root causes
Data Owner Accountable for the classification, protection, use, and quality of master data in its domain
Has the authority to make any changes required in terms of workflows, practices, and infrastructure to ensure data quality
Has the resources to initiate actions for ensuring data quality, such as data cleaning and data audits
Ensure continuous improvement & innovation Proactively monitor Process KPIs and OPIs, analyse gaps to target performance and propose and lead performance improvement initiatives
Promote innovation in the team, and import new ideas and solutions from internal & external contacts
Collaboration across the organization and with Service Owner to maintain standardization cross fertilization, and improve automation
Acquire and update knowledge about rules, and adapt process to business needs Maintain knowledge about process & tools, and about the Group policies and procedures
Collect all input from Service Line Management to develop knowledge of the team
Learn and share best practices in the team
Stay updated about customer requirements/specificities and future needs of company and customer
Create trusting partnership with stakeholders (internal or external) Be known and recognized by BSA stakeholders
Take ownership and resolve escalation requests from stakeholders
Create, maintain and be active in networking
Initiate and maintain improved collaboration, across GBS/BSA organization, to accelerate improvement
Education and Experience
Degree in Purchasing, Finance, Business Management or in a relevant domain
Possess 3 to 5 years' experience in procurement or finance domain
Must-have skills
Proven leadership and people management skills
Strong Customer-focussed and ability to be agile
High level of Communication skill
SAP experience in the domain
Proactive with a high level of initiative
Customer-orientated with good level of problem-solving skills
Ability to interact with all levels in the organization
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