Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.Syensqo Job Grade: S16Job Overview and ResponsibilitiesSyensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.Join us in one of our 3 service centres: Lisbon, Curitiba, and Bangkok, be part of this transformation journey from the start.Our Procurement Master Data team is integrated in the GBS Procurement Service Line.The incumbent will manage and develop the Master Data Team on a day-to-day basis, and will be accountable for achieving the agreed operational OPIs and KPIs.We are looking for 3 Procurement Master Data Team Leaders:Key Responsibilities of a Team LeaderManage the department & staffSet priorities and/or plan work for a weekly or daily scheduleEnsure that team output is in line with applicable delivery indicators, quality, deadlines, cost and work in line with group standards (e.g. Health and Safety)Organize and assess work of the teamAct as an expert of the domain and coach people toward accountability in terms of deliverablesEnsure team member development and career progressionInform, train, motivate, coach all team members to facilitate their growthPromote spirit of accountability, speak up to act as problem solverEnsure business continuity and backups are in placeEnsure or perform training activities (ex: onboarding of new employees in the team)Deliver operational servicesMonitor KPIs and OPIs to ensure delivery of service in line with customer expectationsAnalyse structural issues and collaborate with Service Owner to fix themEnsure compliance with Group Internal Control, policies and audits, and perform the relevant checksEnsure work instructions/operating procedures are periodically updatedPrepare and publish all reporting on time and with the required qualityFind and implement quick fix solutions for problems or escalate issuesEnsure appropriate follow-up by the team of all pending issues, identifying trends, recurrent issues and taking appropriate actions/contacts internally or externally to address root causesData OwnerAccountable for the classification, protection, use, and quality of master data in its domainHas the authority to make any changes required in terms of workflows, practices, and infrastructure to ensure data qualityHas the resources to initiate actions for ensuring data quality, such as data cleaning and data auditsEnsure continuous improvement & innovationProactively monitor Process KPIs and OPIs, analyse gaps to target performance and propose and lead performance improvement initiativesPromote innovation in the team, and import new ideas and solutions from internal & external contactsCollaboration across the organization and with Service Owner to maintain standardization cross fertilization, and improve automationAcquire and update knowledge about rules, and adapt process to business needsMaintain knowledge about process & tools, and about the Group policies and proceduresCollect all input from Service Line Management to develop knowledge of the teamLearn and share best practices in the teamStay updated about customer requirements/specificities and future needs of company and customerCreate trusting partnership with stakeholders (internal or external)Be known and recognized by BSA stakeholdersTake ownership and resolve escalation requests from stakeholdersCreate, maintain and be active in networkingInitiate and maintain improved collaboration, across GBS/BSA organization, to accelerate improvementEducation and ExperienceDegree in Purchasing, Finance, Business Management or in a relevant domainPossess 3 to 5 years' experience in procurement or finance domainMust-have skillsProven leadership and people management skillsStrong Customer-focussed and ability to be agileHigh level of Communication skillSAP experience in the domainProactive with a high level of initiativeCustomer-orientated with good level of problem-solving skillsAbility to interact with all levels in the organization
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