Company Description
Mystic Cruises is a leading expedition ocean cruise line that offers an intimate and eco-friendly way to explore some of the most breathtaking destinations in the world. We provide a five-star service that brings our guests up close and personal with the beauty of nature, from Antarctica to the Arctic region, Northern Europe to the Mediterranean. Our ships are designed to sail into landmark cities and small, exclusive ports that larger vessels cannot reach, providing our guests with unforgettable experiences.
At Mystic Cruises, we are committed to environmental sustainability and have implemented innovative technologies on our ships to minimize our impact on the environment. We also believe in the value of our employees and encourage them to share their thoughts and ideas, fostering a culture of creativity and innovation.
If you are passionate about travel, committed to sustainability, and eager to contribute your ideas to a team that values collaboration and innovation, then Mystic Cruises might be the perfect place for you. We are looking for talented individuals who want to be a part of our DNA and help us continue to provide exceptional experiences to our guests. Together Cruising the World! Come join us!
Job Description
The Utility No 1 shall ensure that all areas assigned to his care are maintained up to USPH and Company standards;
To manage sanitation and hygiene in all galleys and pantry areas onboard;
In charge of the ordering, safe storage, and issuing of all cleaning chemicals in the Galley department, as specified by the Provision Master;
Instruct new Galley Utilities in their work procedures as specified by the Company, USPH regulations, and chemical handling and storage;
Ensure the proper storage of food items in the galley areas, in accordance to proper temperatures, separation of items, stacking, and storage depths as well as cleanliness in all the storage spaces;
Ensure that Dish Wash areas are operating efficiently, including the pass/dirty area, garbage handling, proper washing of all items;
Ensure that the scullery areas are operated efficiently at all times as per USPH regulations, garbage handling, proper washing and sanitizing of all items, and storage of same;
Ensure that all countertops, refrigerators and their door seals, slicing machines, mixers and other galley equipment are washed and sanitized in accordance with present regulations and Company standards;
Ensure that decks and bulkheads are washed and sanitized in accordance with present regulations and Company standards;
Ensure that all ventilation and filters are cleaned every other day, or more frequently if needed;
Ensure that cleaning materials and utensils are properly stored in the correct lockers;
Ensure that all food and equipment lifts are maintained in a clean and orderly fashion;
Ensure that all food transport trolleys are washed and sanitized regularly, at least on a daily basis;
Report any maintenance issues to the Sous Chef and to follow up;
Create cleaning and sanitation procedures for your team in cooperation with the Sous Chef;
Work closely with the Staff Captain, Sous Chef and Executive Chef to ensure USPH compliance at all times;
Work closely with the Staff Captain and Bosun to ensure that the onboard pest control program is maintained;
Daily spot checks for respective Fridges and Work Stations;
To complete a Work Registration Form every week and submit it to the Sous Chef in a timely manner;
To adhere to all Company Policies and Procedures, Manuals and Directives;
Other responsibilities, as assigned, but not limited to the above.
Qualifications
College degree required, preferably a Hotel and Restaurant Management graduate or other related course(s);
Minimum of three (3) years' experience in a hotel or two (2) years onboard a cruise ship in a similar position required;
Advanced knowledge of Public Health and Sanitation Regulations and Procedures preferred;
Very good spoken and written English;
Good communication skills;
Must have very good organizational skills and show attention to detail;
Must undergo onboard USPH and HACCP training;
Must have initiative and the ability to work independently;
Must be able to remain calm under pressure;
Must be service minded with an outgoing, charming and friendly personality.
Additional Information
Financial Responsibilities
To be cost conscious with the use of cleaning materials and consumables;
To keep water consumption down and to limit water damage on equipment by using water properly and effectively during cleaning;
To keep crockery and glassware breakages to a minimum;
To ensure that Company property is maintained and treated with respect at all times.
Safety Responsibilities
To properly use Personal Protective Equipment in work areas at all times;
To practice Safe Lifting Techniques at all times;
To practice Safe/Proper Galley Equipment handling at all times;
To be familiar with the Ship`s Emergency Plan;
To do In Port Manning duties as scheduled and as required by Company policy.
Emergency Duties
To follow instructions noted on Safety Card;
To participate in Guest/Crew Lifeboat Drills as per instructions;
Other safety responsibilities, as assigned, but not limited to the above.
Team Communication and Meetings
To communicate with the Sous Chef, Executive Chef, Staff Captain and Bosun on a regular basis;
To schedule and obtain meetings with the Galley Utilities on a regular basis.
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