Fully Remote Travel Customer Advisor-French & English

Cross Border Talents is hiring for an urgent opening for an exciting tourism project!
Location: Fully Remote (candidates must reside in Portugal) Language Requirement: French (Fluent) and B2 English, both written and spoken Start Date: 16th January 2025 Work Schedule: Shifts: - Early shift: 8:00 AM 5:00 PM - Late shift: 1:00 PM 10:00 PM - Days Off: Rotational (priority for 2 consecutive days off when possible) Key Requirements: - Must currently reside in Portugal (any location, North to South).
- C2 to native French and B2+ English, both spoken and written.
- Possession of a valid residence card for Portugal, expression of interest, job seeker visa or a EU member state passport (a MUST) - Customer Service Experience: Previous experience is mandatory.
- Tourism Background: Experience in the tourism industry is a plus but not essential.
Job Responsibilities: - Respond to customer inquiries related to travel and tourism services.
- Assist with bookings, cancellations, and itinerary adjustments.
- Provide expert guidance and solutions for travel-related concerns.
- Ensure high customer satisfaction through efficient and empathetic support.
Why Apply?
- Gain valuable experience in the tourism sector.
- Work remotely from anywhere in Portugal with rotational schedules.
- Competitive salary package with performance and complexity bonuses