Front Office Specialist With A Native Level Of Dutch

Front Office Specialist With A Native Level Of Dutch - PortoJob Description:Where will you work?Our client is one of the biggest multinationals in Porto.What will you do?Provide assistance via phone/email/chat and handle customer queries.Guide customers through the webshop.Ensure that the data received from the customer is accurately and timely maintained.Transfer queries to the corresponding department.Keep a record in the computer system (orders, complaints, or queries).Perform complementary administrative tasks.Who are we looking for?Ability to communicate efficiently by phone and email with customers.Native level of Dutch and at least a B2 level of English.Proactive, customer-oriented, and focused on responding promptly to requests.Basic knowledge of SAP and Office Tools (preferred).Able to work in a team and possess good problem-solving skills.What do we offer?Competitive Salary.Remote work (if you live outside of Porto) or Hybrid work (if you live within Porto).Health Insurance.Many Career Development Opportunities.Work in a multinational and dynamic environment.
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