Front Office Agent(M/F)

We are currently seeking a passionate Front Office Agent o join the the team @Pestana Porto;The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.Key ResponsibilitiesGreet all guests and assist them with check-in and check-out.Maintain a positive attitude and friendly demeanor.Respond to all guest questions and requests.Answer and forward phone calls.Ensure quality standards are in complianceKeep a tidy and orderly workspace.Key RequirementsPrevious experience in a similar role in 4* hotelsAttention to detail and accuracyPlanning and organizingAbility to multitask and prioritizeProfessional appearance and attitudeEffective verbal and written communication skills in French and EnglishTeam workFlexible regarding work schedulesAbility to respond appropriately to diverse customers and guestsIf your profile matches this description and you are eager for a new challenge please send us your CV .
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