Front And Back Office Specialist With A High Level Of German

Front And Back Office Specialist With A High Level Of German - Lisboa Job Description:
Where will you work?
Our client is a leading multinational delivering Customer Experience solutions in Lisbon.
What will you do?
- You will be the first point of contact for customers
- You will be handling incoming inquiries via phone, chat, and email
- You will be advising customers on our client's product portfolio
- You will identify customer inquiries and escalate them to the specialist team in Customer Service
Who are we looking for?
- You speak fluently German (C1 level) and English (at least B1)
- You have strong communication skills
- You're oriented and driven to finding solutions
- You're flexible to work 2 Saturdays a month
- You have experience in Customer Service/Front Office/Back Office (it will be a plus)
What do we offer?
- Competitive salary
- Performance bonus
- Health Insurance since day 1
- Paid Training
- Meal allowance
- Career Development Opportunities within a multicultural and innovative environment

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