French Team Manager For Social Media Trending Videos Service And Delivery - Lisbon, Portugal

Detalhes da Vaga

French Team Manager for Social Media Trending Videos Service and Delivery - Lisbon, PortugalWe are looking for a talented and accomplished FrenchTeam Managerto be responsible for supervising an assigned team to meet or exceed client /corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job.Ourclientis the leading destination for short form mobile video, with the mission to inspire creativity and bring joy.As a Team Manager in this project, your daily responsibilities will include:Communicate effectively and regularly with the working group, articulating different types of information (operational / management /etc)Solve problems, make decisions, analyze results and ensure compliance with deadlines and requirements associated with the projectWork as a team, actively collaborating in the development of the advisors' activitiesContinually review and monitor the work performance of all advisors, instigating appropriate corrective action, using performance management tools, to manage any shortfallUndertake formal monthly/quarterly performance reviewsProvide clear direction and guidance to ensure consistent achievement of key performance metricsAccurate and timely communication of any client issues to Operations ManagerMaintain an environment that supports the spirit of teamwork, where advisors are committed, loyal and take pride in working for the companyEnsure actions from Employees Satisfaction surveys are implemented and continuously reviewed.Understand and comply with all regulatory, fair trading, and competition rules and adhere to Health, Safety and Security responsibilitiesTo succeed in the role, you will need to have:Native or proficient level ofFrench(mandatory)Proficient level of English(C1 and above)A proficient second language will be a plusMinimum of 6 months of call center experience preferably as Team Manager or product specialistEvidence of effective interpersonal, coaching, and leadership skillsExcellent telephone, keyboard, verbal and written communication skillsGood numeric and verbal reasoning skillsEffective time managementAbility to organize and prioritize, set priorities and multi-taskMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to Lisbon, PortugalAvailability to work from our site in Sete RiosAvailability to work from 9am to 9pm UTC+1 Mon to SunKnowledge/abilitiesPeople-orientedAn element of gravitasExperience with policy workEarly adopter of technologyDependable, reliable, and able to perform duties with minimum supervisionAbility to interact positively with staff at all levelsEducation and experienceBachelor's degree or directly related work experiencePrevious relevant experience as Team Manager
#J-18808-Ljbffr


Salário Nominal: A acordar

Fonte: Whatjobs_Ppc

Função de trabalho:

Requisitos

Project Manager

Hi! We are DATA Group and we are searching for the best talent! Our goal is to simplify our clients' lives with innovative IT solutions. We operate at global...


Grupo Data - Lisboa

Publicado 13 days ago

Gestor(A) De Negócios

Título: Procuramos Gestor de Negócios Descrição da Vaga: Estamos à procura de um Gestor de Negócios talentoso e motivado para se juntar à nossa equipa. Se...


Era Telheiras - Lisboa

Publicado 13 days ago

Functional Practices Project Manager/Chief Of Staff

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportu...


Phiture - Lisboa

Publicado 13 days ago

Serviço Ao Cliente Facility Manager (M/F/D) Oeiras Lisboa Estrutura - Operação Candidate-Se

Estás preparado/a para ajudar a oferecer um serviço sustentável, melhorar o ambiente de trabalho, o bem-estar e a experiência das pessoas que utilizam os dif...


Samsic Groupe - Lisboa

Publicado 13 days ago

Built at: 2024-12-23T15:36:47.762Z