French-Speaking Customer Support (100% Remote)

Are you ready for a fully remote opportunity in the booming beauty industry?

We are urgently hiring French-speaking Customer Service Representatives to provide top-notch service for a renowned beauty brand. You'll be helping customers with their inquiries and making sure they have an outstanding experience.

What's on Offer:
Competitive salary: Earn 1,160 EUR per month
Fully remote role - work from anywhere between Coimbra and Algarve
Join a premier beauty and cosmetics brand
Opportunity to gain experience in customer service
Dynamic team with supportive management

Your Role:
Be the first point of contact for customers, ensuring smooth communication and positive interactions.
Assist with after-sales processes, managing online orders, refunds, and issues efficiently.
Address customer complaints and ensure proper escalation when necessary.
Answer questions about beauty products, offering expert advice and recommendations.
Use cross-selling and upselling techniques to maximize customer satisfaction and loyalty.

Requirements:
C2-level French (spoken and written)
B2-level English
Experience is not required (but is preferred)
Must already reside in Portugal (between Coimbra and Algarve)
EU citizenship or a residence permit for Portugal

Why Apply?
Work for a top beauty brand in a fully remote role, contributing to customer success.
Grow your skills in customer service while working in a dynamic, supportive team.
Enjoy the benefits of working from home with a growing beauty and cosmetics brand.
Contribute to a fast-paced environment that values teamwork and customer satisfaction.

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