French-Speaking Client Care Specialist In Lisbon, Portugal

Exciting Career Opportunity: Become a Client Care Specialist in Lisbon, Portugal!Job Title: French-Speaking Client Care Specialist
Location: Lisbon, PortugalWork Arrangement: On-site
Overview:Are you passionate about delivering exceptional customer service? We are looking for a French-Speaking Client Care Specialist to join our team in Lisbon, Portugal. This on-site role is ideal for individuals who are fluent in French and have a good command of English. Whether you have prior experience in client support or are just beginning your career, we welcome you to apply and join our dynamic, multicultural team.
Key Responsibilities:
Client Support: Provide outstanding service to French-speaking clients via phone, email, and chat, addressing their needs and resolving any issues efficiently.Problem Solving: Diagnose and troubleshoot client issues, offering clear and effective solutions to ensure client satisfaction.Data Management: Accurately log and update client interactions and feedback in our CRM system.Client Relations: Build and maintain strong relationships with clients to ensure a high level of satisfaction and loyalty.Collaboration: Work closely with team members and other departments to ensure seamless service delivery and a positive client experience.
Candidate Requirements:
Language Skills: Native-level proficiency in French and at least B2 level in English.Eligibility: Must have EU citizenship or a Portuguese residence card.Experience: Previous experience in client support or a related field is beneficial but not required.Relocation: Willingness to relocate to Lisbon, Portugal (Relocation package available for candidates moving from abroad).
Benefits:
Competitive Salary: An attractive salary package that reflects your skills and experience.Performance Bonus: Additional bonuses based on your performance and contributions.Meal and Transport Allowance: Daily allowances to cover meals and transport.Health Insurance: Comprehensive private health insurance coverage.Relocation Package: Financial assistance for relocation, including support with finding accommodation.
How to Apply:Interested candidates are encouraged to send their CV in English to ****** with the subject line "French-Speaking Client Care Specialist - Lisbon." Please include a brief cover letter detailing your interest in the role and how your skills align with our requirements.
Join our team in Lisbon and take the next step in your career while enjoying the vibrant culture and stunning surroundings of one of Europe's most captivating cities. We look forward to hearing from you!
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