French-Speaking Client Advisor

Are you fluent in French and looking for an opportunity to make a real impact? Join our team in Porto, where you'll be part of a leading telecommunications project that values your skills and dedication. If you're ready to provide exceptional customer service and grow your career, we want to hear from you.Position Overview:As a Customer Care Representative, you will be responsible for assisting customers with a wide range of inquiries. Whether it's subscription details, billing issues, or technical support, your role will be to deliver clear and effective solutions that enhance the overall customer experience.Key Responsibilities:Customer Support: Manage incoming calls, providing customers with accurate information and resolving their issues with a friendly and professional attitude.Solution Delivery: Offer tailored solutions to address various customer concerns, ensuring that each interaction is handled with care and precision.Team Collaboration: Contribute to a positive team atmosphere by embracing the company's culture and working closely with your colleagues.Requirements:Language Proficiency: Must be a native French speaker or possess a C2 level of fluency.Experience: No prior experience required; we value enthusiasm, a customer-first mindset, and the willingness to learn.Eligibility: Candidates must hold a valid EU ID or residence card.Work Details:Location: This is an on-site position at our Porto office.Schedule: Rotating shifts from Monday to Saturday, with working hours between 7 am and 7 pm.Start Date: We are looking for candidates who can begin in September.Why Work With Us?This role offers the chance to be part of a renowned telecommunications company that places a high priority on customer satisfaction. You'll benefit from comprehensive training, enjoy a supportive work environment, and have opportunities for career progression.If you're ready to take the next step in your career and make a difference, apply now and join our team in Porto!#J-18808-Ljbffr