French-Speaking Beauty Customer Support (Fully Remote In Portugal)

Join a fast-paced, fully remote team supporting a leading cosmetics brand!

We are urgently hiring French-speaking Customer Service Representatives to provide top-notch service for a renowned beauty brand. You'll be helping customers with their inquiries and making sure they have an outstanding experience.

What's on Offer:
Competitive salary: Earn 1,160 EUR per month
Fully remote role - work from anywhere between Coimbra and Algarve
Join a premier beauty and cosmetics brand
Opportunity to gain experience in customer service
Dynamic team with supportive management

Your Role:
Act as the first line of support, helping customers with their inquiries and providing a seamless experience.
Process online orders, handle refunds, and resolve after-sales issues effectively.
Handle complaints and escalate issues as necessary.
Answer customer questions, offer advice, and provide solutions for beauty product concerns.
Engage in upselling when appropriate to improve the customer experience and build loyalty.

Requirements:
C2-level French (spoken and written)
B2-level English
Experience is not required (but is preferred)
Must already reside in Portugal (between Coimbra and Algarve)
EU citizenship or a residence permit for Portugal

Why Apply?
Work for a top beauty brand in a fully remote role, contributing to customer success.
Grow your skills in customer service while working in a dynamic, supportive team.
Enjoy the benefits of working from home with a growing beauty and cosmetics brand.
Contribute to a fast-paced environment that values teamwork and customer satisfaction.

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