French-Speaking Beauty Customer Support (Fully Remote In Portugal)

Passionate about beauty?
Join our remote customer service team and help us grow!
We are urgently hiring French-speaking Customer Service Representatives to provide top-notch service for a renowned beauty brand.
You'll be helping customers with their inquiries and making sure they have an outstanding experience.
What's on Offer: Competitive salary: Earn 1,160 EUR per month Fully remote role - work from anywhere between Coimbra and Algarve Join a premier beauty and cosmetics brand Opportunity to gain experience in customer service Dynamic team with supportive management Your Role: Serve as the main point of contact for our customers, ensuring an exceptional service experience.
Manage after-sales inquiries, including handling online orders, processing refunds, and resolving issues.
Address customer complaints and escalate cases when needed.
Respond to product-related inquiries and offer expert advice on cosmetics.
Engage in upselling and cross-selling to enhance customer satisfaction and boost loyalty.
Requirements: C2-level French (spoken and written) B2-level English Experience is not required (but is preferred) Must already reside in Portugal (between Coimbra and Algarve) EU citizenship or a residence permit for Portugal Why Apply?
Be part of a growing, dynamic beauty and cosmetics brand.
Fully remote position with the flexibility to work from home.
Gain valuable experience in customer service while working in a supportive environment.
Work with a dynamic team, contributing to customer satisfaction and the brand's success.