French-Speaking Beauty Customer Support (Fully Remote In Portugal)

Are you ready for a fully remote opportunity in the booming beauty industry?
We are urgently hiring French-speaking Customer Service Representatives to provide top-notch service for a renowned beauty brand.
You'll be helping customers with their inquiries and making sure they have an outstanding experience.
What's on Offer: Competitive salary: Earn 1,160 EUR per month Fully remote role - work from anywhere between Coimbra and Algarve Join a premier beauty and cosmetics brand Opportunity to gain experience in customer service Dynamic team with supportive management Your Role: Be the first point of contact for customers, ensuring smooth communication and positive interactions.
Assist with after-sales processes, managing online orders, refunds, and issues efficiently.
Address customer complaints and ensure proper escalation when necessary.
Answer questions about beauty products, offering expert advice and recommendations.
Use cross-selling and upselling techniques to maximize customer satisfaction and loyalty.
Requirements: C2-level French (spoken and written) B2-level English Experience is not required (but is preferred) Must already reside in Portugal (between Coimbra and Algarve) EU citizenship or a residence permit for Portugal Why Apply?
Join a leading beauty brand and grow your career in customer service.
Enjoy the flexibility of a fully remote role, allowing you to work from home.
Gain experience in customer service while working with a supportive and dynamic team.
Be part of a fast-paced environment where your efforts make a real difference.