French-Speaking Beauty Customer Support (100% Remote)

Enjoy remote work? Join our team and support a growing beauty brand with your skills!

We are urgently hiring French-speaking Customer Service Representatives to provide top-notch service for a renowned beauty brand. You'll be helping customers with their inquiries and making sure they have an outstanding experience.

What's on Offer: Competitive salary: Earn 1,160 EUR per month
Fully remote role - work from anywhere between Coimbra and Algarve
Join a premier beauty and cosmetics brand
Opportunity to gain experience in customer service
Dynamic team with supportive management

Your Role: Be the first point of contact for customers, ensuring smooth communication and positive interactions.
Assist with after-sales processes, managing online orders, refunds, and issues efficiently.
Address customer complaints and ensure proper escalation when necessary.
Answer questions about beauty products, offering expert advice and recommendations.
Use cross-selling and upselling techniques to maximize customer satisfaction and loyalty.

Requirements: C2-level French (spoken and written)
B2-level English
Experience is not required (but is preferred)
Must already reside in Portugal (between Coimbra and Algarve)
EU citizenship or a residence permit for Portugal

Why Apply? Be part of a growing, dynamic beauty and cosmetics brand.
Fully remote position with the flexibility to work from home.
Gain valuable experience in customer service while working in a supportive environment.
Work with a dynamic team, contributing to customer satisfaction and the brand's success.

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