French-Speaking Beauty Customer Support (100% Remote)

Enjoy remote work?
Join our team and support a growing beauty brand with your skills!
We are urgently hiring French-speaking Customer Service Representatives to provide top-notch service for a renowned beauty brand.
You'll be helping customers with their inquiries and making sure they have an outstanding experience.
What's on Offer: Competitive salary: Earn 1,160 EUR per month Fully remote role - work from anywhere between Coimbra and Algarve Join a premier beauty and cosmetics brand Opportunity to gain experience in customer service Dynamic team with supportive management Your Role: Be the first point of contact for customers, ensuring smooth communication and positive interactions.
Assist with after-sales processes, managing online orders, refunds, and issues efficiently.
Address customer complaints and ensure proper escalation when necessary.
Answer questions about beauty products, offering expert advice and recommendations.
Use cross-selling and upselling techniques to maximize customer satisfaction and loyalty.
Requirements: C2-level French (spoken and written) B2-level English Experience is not required (but is preferred) Must already reside in Portugal (between Coimbra and Algarve) EU citizenship or a residence permit for Portugal Why Apply?
Be part of a growing, dynamic beauty and cosmetics brand.
Fully remote position with the flexibility to work from home.
Gain valuable experience in customer service while working in a supportive environment.
Work with a dynamic team, contributing to customer satisfaction and the brand's success.