Come and work with us. Do you want to be part of a global project in a financial software company?
Are you French native or fluent with strong English communication skills?
Are you looking for a role that rewards you the more you put in?
So we have the perfect opportunity for you!
Your future project: join our French Customer Support team.
Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.
As a sales advisor in this project, your daily responsibilities will include:
Contact clients that are using the 3-month trial period QuickBooks version through phone, ensuring the best quality service
Engaging with the clients, explaining the advantages of having the paid version and finishing the process of Sale
Solve with precision and efficiency emerging issues that customers may face
Perform corrections and optimize the customers' technical knowledge
Meet and exceed our service quality goals, compliance regulations, and productivity targets
Create amazing experiences that people value and we are proud of
Be responsible for following the direction of management and providing feedback
To succeed in the role, you will need to have:
Native or proficient level of French (C2)
Advanced level of English (at least C1) both verbal and written
Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
Analytical and problem-solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
Must hold EU citizenship or a valid work permit for Portugal
Be a local candidate or willing to relocate to Porto, Portugal
Benefits. Signing bonus
Relocation package
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Job stability
Life-long skills and experience
Excellent work culture
Go further with Foundever We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
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