Ready to Take Your Career to the Next Level as a Health Account Manager?
We're looking for a driven and empathetic Health Account Manager to join our team!
If you're passionate about helping clients, have excellent communication skills, and thrive in a dynamic, fast-paced environment, this role could be your perfect fit.
Role Overview: As a Health Account Manager , you'll support clients in managing health-related accounts and addressing technical, financial, and account inquiries through phone, email, live chat, and social media.
You'll provide expert advice, ensure client satisfaction, and help improve processes to deliver a seamless customer experience.
Key Responsibilities: Deliver exceptional support via phone, live chat, email, and social media, focusing on health-related accounts Address issues such as account setup, verification, financial matters, and technical challenges in the health industry Serve as a trusted advisor, providing solutions and insights for better healthcare management Respond promptly to client inquiries, concerns, and feedback, ensuring satisfaction Build and maintain strong client relationships through transparent, open communication Uphold high service standards and follow company policies to maintain a positive customer experience Offer feedback and suggestions to optimize internal processes and improve overall service quality Requirements: Fluent in French (C2 level) Fluent in English (B1 level) EU Citizenship or Portuguese Residency Card Minimum 1 year of experience in customer support or account management Strong leadership, analytical, and communication skills Eagerness to learn and grow in the health sector Why Join Us: Attractive Salary: Competitive compensation that recognizes your expertise Performance Bonus: Earn rewards based on your contributions Meal Allowance: Support for your meal expenses during working hours Health & Life Insurance: Comprehensive coverage for your well-being Onsite Work: Work in a collaborative, dynamic, in-office environment Ready to make an impact as a Health Account Manager?
Apply today, and we'll be in touch!