French Customer Support Specialist

Are you looking for a new challenge in a multicultural environment? Do you want to work for a company that values your skills and offers a clear path for career growth? Join us, a global leader in customer experience management, as a French-speaking Customer Support Specialist in Lisbon, Portugal.
As part of our team, you will help provide exceptional service to customers, ensuring their questions and concerns are addressed efficiently and professionally.
About the Role: In this role, you will:
Assist French-speaking customers with inquiries and issues through various communication channels
Resolve customer complaints and provide solutions to ensure customer satisfaction
Collaborate with team members to ensure excellent customer service standards
Maintain accurate records of customer interactions
Requirements: Native French speaker
B2 level of English for internal communication
EU citizenship or valid work permit for Portugal
Willingness to relocate to Lisbon as soon as possible
Benefits: Relocation support and accommodation assistance to ease your move to Lisbon
Competitive salary with 2 extra payments per year
Performance bonus to recognize your achievements
Fixed bonus to enhance your earnings
Meal allowance and transport bonus to cover daily expenses
Health insurance to take care of your well-being
Paid training to fully prepare you for the role
Take this opportunity to advance your career and experience life in a vibrant, growing city. Apply now!

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