French Customer Support (M/) - Aveiro - Aveiro

Descrição:Are you a French speaker who is looking for an opportunity to grow in a multicultural environment? Vertente Humana is currently recruiting French speakers to work in exciting projects for internationally recognized brands. Our client is a renowned company located in Aveiro.Tasks:- Handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers;- Managing pending situations: exchanges, complaints, returns, among other issues;- Registration in the system of all requests/changes indicated by the client.Requisitos:Profile:- Native level of written and verbal communication skills in French;- Level B2 in English;- Previous experience in Customer Service is valued;- Good computer and internet skills;- Excellent communication skills coupled with empathy, team spirit and customer oriented;- Flexibility and resilience.Condições:We offer:- Employment contract;- Health Insurance;- Initial and continued training;- Prospects for career advancement;- Excellent multicultural work environment.Location: AveiroAvailable Schedules:1. Monday to Friday between 7am and 7pm (rotational shifts) and Saturday from 8am to 3pm | Days off: Sunday + 1 Rotational Day2. Monday to Sunday between 8am and 7pm (rotational shifts) | Days off: 2 Rotational DaysIf you are interested in this opportunity, send us your CV! Vertente Humana will process your personal data only for the purpose of managing your application. For more information you can consult our privacy policy on our website.
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