We offer efficient and fast remote recruitment processIt is great possibility to get good money throughout the year in Portugal!Working schedule time frames: Monday - Saturday: 08:00-18:00 (8h/day, 40h/week, 5 days/week) with Sundays off!We do NOT require previous experience, we will teach you everythingSupport for small household Appliances brand group!Company:Our Client is multinational company specializing in small household appliances and cookware. Established in 1857, it has become a leading global manufacturer with a diverse portfolio of well-known brands, including Tefal, Rowenta, Moulinex, Krups, and others. They are recognized for their innovation in kitchen and home solutions, providing a wide range of products to enhance daily living.This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of Lisbon! As a Customer Support you will:After sales support of all customers' requests in French by phone and emailMaintain solid customer relationships by handling their inquiries and concerns (i.e. troubleshooting, fraud order and returns: "My toothbrush stopped working", "My TV arrived today after the repair, however it's still not working"Be knowledgeable about given offer and providing the product information (i.e.: I would like to learn more about the features of the coffee machine; What are the differences between these devices before ordering"Answers delivery questions like: "I was expecting my product yesterday, but I have no news yet on the status of my issue" Competitive salary and remuneration system (incl. meal allowance):855€ gross x 14 months -basic salary (it's on average 1000€ paid per 12months!)up to 100€ gross performance bonus/monthmeal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)* What do we expect:Fluency in French (C2 - native)You live in Lisbon or you want to relocate thereAbility to communicate clearly and effectivelyYou are looking for adventure in fast growing, international companyWe do NOT require previous experience, we will teach you everything What we offer:Possible start: 11.09Working time frames: Monday – Saturday 08:00 – 18:00 (40h per week, 5 days/week, 8h/day) with Sundays offFull time fixed term 1-year employment contract with extension possibility (according to the Portuguese law)Training is provided at the beginning of the workWe offer office based work system in our modern location in Lisbon - OrienteComplete online hiring process regulatedPrivate Health Insurance from day 1Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more! Note: We require EU citizenship or full rights to work in PortugalAre you interested in a new adventure?Then apply with your CV, we look forward to you !* By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this positionJob Types: Full-time, ContractContract length: 12 monthsApplication Question(s):Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:When is the closest possible date to start for you?Are you ready to work in our Office in Lisbon Oriente?If we decide to continue your application, you will receive from our client an invitation to a HARVER assessment. Is it okay for you to complete it?This offer is connected with our client Concentrix + Webhelp. Are you okay with continuing with your application?Outside of Portugal CANDIDATES: If you are living ABROAD now, are you ready to relocate to Portugal? If so, when is this possible for you?
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