French Customer Support: Home Equipment / Office - Lisbon Oriente / Start 11.09

.We offer efficient and fast remote recruitment process It is great possibility to get good money throughout the year in Portugal! Working schedule time frames: Monday - Saturday: 08:00-18:00 ( 8h/day, 40h/week, 5 days/week) with Sundays off! We do NOT require previous experience, we will teach you everything Support for small household Appliances brand group! Company : Our Client is multinational company specializing in small household appliances and cookware. Established in 1857, it has become a leading global manufacturer with a diverse portfolio of well-known brands, including Tefal, Rowenta, Moulinex, Krups, and others. They are recognized for their innovation in kitchen and home solutions, providing a wide range of products to enhance daily living. This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of Lisbon! As a Customer Support you will: After sales support of all customers' requests in French by phone and email Maintain solid customer relationships by handling their inquiries and concerns (i.E. troubleshooting, fraud order and returns: "My toothbrush stopped working", "My TV arrived today after the repair, however it's still not working" Be knowledgeable about given offer and providing the product information (i.E.: I would like to learn more about the features of the coffee machine; What are the differences between these devices before ordering" Answers delivery questions like: "I was expecting my product yesterday, but I have no news yet on the status of my issue" Competitive salary and remuneration system (incl. meal allowance): 855€ gross x 14 months -basic salary (it's on average 1000€ paid per 12months!) up to 100€ gross performance bonus/month meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month) * What do we expect: Fluency in French (C2 - native) You live in Lisbon or you want to relocate there Ability to communicate clearly and effectively You are looking for adventure in fast growing, international company We do NOT require previous experience, we will teach you everything What we offer: Possible start: 11