(French) Customer Success Executive (M/F)

Type of position
Full-time position
Hybrid
Key languages
Fluent level of French
Advanced English
Sector
Customer Service / Sales
About our Client
This is an incredible opportunity for a relationship focused individual, with a great attitude and passion for service. The ideal candidate loves talking to people, is at ease communicating in English & French.
You will be responsible for turning customers into passionate Brand Ambassadors for this pioneer company in the leisure industry!
The offer
Communicate with customers and clients via phone, email, Skype and chatMaintain partnerships and use every upselling opportunity wisely!Provide knowledgeable answers to questions about product, pricing and availabilityRecord specific details & ensure actions taken on each and every caseWork with internal departments to meet customers' needsData entry in various platformsUpselling and cross-selling techniquesEnsure all clients are aware of the company's innovationsBeing an ambassador for the company
Requirements
Excellent communication skills, verbal and written in English and FrenchStress-resilience, flexible approach to peopleAbility to multi-task, organize, and prioritize workExperience in Customer Service or Sales will be valued!
Benefits
Competitive SalaryMonthly meal allowanceMonthly performance bonusesHealthcare benefitsBe a part of a unique, energetic and dynamic team where you will find plenty of growth opportunities!
The Process
Submit your application and don't forget to send an updated CVGet a call by our Recruitment SpecialistStart your interview processGet selectedStart your journey!
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