(French) Customer Success Executive (M/F)

Type of position Full-time positionHybrid Key languages Fluent level of FrenchAdvanced English Sector Customer Service / Sales About our Client This is an incredible opportunity for a relationship focused individual, with a great attitude and passion for service. The ideal candidate loves talking to people, is at ease communicating in English & French. You will be responsible for turning customers into passionate Brand Ambassadors for this pioneer company in the leisure industry! The offer Communicate with customers and clients via phone, email, Skype and chat Maintain partnerships and use every upselling opportunity wisely! Provide knowledgeable answers to questions about product, pricing and availability Record specific details & ensure actions taken on each and every case Work with internal departments to meet customers' needs Data entry in various platforms Upselling and cross-selling techniques Ensure all clients are aware of the company's innovations Being an ambassador for the company Requirements Excellent communication skills, verbal and written in English and French Stress-resilience, flexible approach to people Ability to multi-task, organize, and prioritize work Experience in Customer Service or Sales will be valued! Benefits Competitive Salary Monthly meal allowance Monthly performance bonuses Healthcare benefits Be a part of a unique, energetic and dynamic team where you will find plenty of growth opportunities! The Process Submit your application and don't forget to send an updated CV Get a call by our Recruitment Specialist Start your interview process Get selected Start your journey! #J-18808-Ljbffr