Project Name: Streaming Channel Title: Customer Service Champion Fully Remote Language Requirement: French - C2 (European French accent required) Start Date: 20th November 2024 Location: Lisbon, Portugal (Remote Work Only) Work Model: 100% Remote Schedule: 40 hours per week, rotating shifts from Monday to Sunday, between 7 am and 9 pm Days Off: 2 rotational days off per week Why Join Us?
Step into the fast-paced world of entertainment and become a Customer Service Champion for one of the leading streaming platforms!
You'll be the go-to hero for millions of viewers, bringing magic to their screens and ensuring they experience flawless service.
Were looking for vibrant, empathetic individuals ready to tackle any customer query with enthusiasm.
What's in it for You?
Base Salary: 895 EUR per month, paid over 14 months Performance Bonus: 100 EUR per month, paid over 12 months Meal Allowance: 7.23 EUR per day to keep you energized Transport Allowance: 20 EUR per month (even though youll be working remotely!)
Health Insurance: Provided after 6 months, because your well-being matters Remote Perks: The freedom to work from anywhere in Portugal Who Were Looking For: You are a tech-savvy problem solver who loves a good challenge!
Your role will be pivotal in delivering an unforgettable customer experience by responding to inquiries via phone, chat, and email.
Whether troubleshooting technical issues, assisting with account management, or providing real-time advice, youll be the superhero our customers need.
Youll keep things organized, track interactions, and leave every customer smiling.
Skills & Experience: Fluency in French (C2 level) with a smooth European French accent.
Previous customer service experience is a plus, but we value passion and drive!
Comfortable with technology, quick thinking, and clear communication.
Are you ready to bring the best streaming experiences to life?
Apply now and make waves in the world of entertainment!