Come and work with us.
How about joining a support team of one of the most respected photographic brands?
Are you French native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon ?
So we have the perfect opportunity for you!
Your future project: join our French Customer Support team.
Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous especially for its cameras and binoculars.
As a customer service specialist in this project, your daily responsibilities will include:
Support customers by answering their questions regarding products and services via phone and email.
Offering solutions for customers' demands by identifying and troubleshooting with the available resources.
Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner.
Meet and exceed our service quality goals, compliance regulations, and productivity targets.
Create amazing experiences that people value and we are proud of.
Be responsible to follow the direction of management and provide feedback.
To succeed in the role, you will need to have:
Native or proficient level of French (C2).
Advanced level of English (at least C1) both verbal and written.
Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills.
Analytical and problem-solving skills with strong attention to detail.
Desire to learn and advance, be a curious investigator and problem solver.
High-speed internet access and appropriate conditions for remote work.
Must hold EU citizenship or a valid work permit for Portugal.
Be a local candidate or willing to relocate to sunny Lisbon, Portugal.
Benefits.
Signing bonus.
Relocation package.
Competitive wages.
Paid professional training.
Employee discounts.
Private healthcare & dental insurance (after six months of employment).
Growth opportunities through various development programs.
Fun and engaging company-wide initiatives, including our EverBetter wellness program.
Job stability.
Life-long skills and experience.
Excellent work culture.
Go further with Foundever.
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
This job vacancy is currently filled, but please apply now, and we will contact you for future opportunities.
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