.Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: French Customer Advisor for Airbnb - Lisbon, Portugal Lisboa, Portugal, PT Job Description: Come and work with us. Do you want to belong with the customer service team and help to build the world's most loyal travel community?Are you French native or fluent with strong English communication skills?Looking to make your career in a multicultural environment in the sunny and happyPortugal?So we have the perfect opportunity for you!Airbnb is a trusted online community marketplace for unique accommodation around the world, united to create a world where anyone can belong anywhere.As a customer service specialist in this project, your daily responsibilities will include:Manage hosts and guests queriesBeing able to present the best available solutions taking advantage of a community marketplace with millions of usersJoin a specialized and open-mind team that offers support through written communication and phoneMeet and exceed our service quality goals, compliance regulations and productivity targetsCreate amazing experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedbackTo succeed in the role, you will need to have:Native or proficient level of French (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to Portugal Benefits. Signing bonusRelocation packageCompetitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work culture Go further with Foundever We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.Apply today! Provider Description Enabled SAP as service provider "route" is used for session stickiness"careerSiteCompanyId" is used to send the request to the correct data center"JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor Provider Description Enabled Google Analytics 4 A web analytics service that tracks and reports website traffic.An analytics tool that allows us to measure and optimize Facebook ads, build targeted audiences and remarket to our website users
