French Customer Advisor For Air Conditioning World Leader Company - Lisbon, Portugal

French Customer Advisor for Air Conditioning World Leader Company - Lisbon, Portugal Lisboa, Portugal, PT
Come and work with us.
Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?
Are you French native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon ?
So we have the perfect opportunity for you!
Your future project: join our French Customer Support team.
Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs.
As a customer service specialist in this project, your daily responsibilities will include:
Provide exceptional customer service;
Assist the customers with any inquiries related to our products and services;
Answer customer calls and emails, and resolve their issues in a timely and professional manner;
Solve with precision and efficiency emerging issues that customers may face;
Find solutions and optimize the customer's technical knowledge;
Meet and exceed our service quality goals, compliance regulations and productivity targets;
Create an amazing experience that people value and we are proud of;
Be responsible to follow the direction of management and provide feedback.
To succeed in the role, you will need to have:
Native or proficient level of French (C2)
Advanced level of English (at least C1) both verbal and written;
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills;
Analytical and problem-solving skills with strong attention to detail;
Desire to learn and advance, be a curious investigator and problem solver;
Must hold EU citizenship or valid work permit for Portugal;
Be a local candidate or willing to relocate to sunny Lisbon, Portugal.
Benefits. Signing bonus;
Relocation package;
Competitive wages;
Paid professional training;
Employee discounts;
Private healthcare & dental insurance (after six months of employment);
Growth opportunities through various development programs;
Fun and engaging company-wide initiatives, including our EverBetter wellness program;
Job stability;
Life-long skills and experience;
Excellent work culture.
Go further with Foundever We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!

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