French Customer Advisor

About Us:Join our vibrant team where we are committed to providing top-notch customer service and support. We are looking for a dedicated and friendly French Customer Advisor to assist our clients from Lisbon, whether remotely or on-site. If you are passionate about customer service and fluent in French, we want to hear from you!Key Responsibilities:Deliver exceptional customer service to French-speaking clients via phone, email, and chat.Address and resolve customer inquiries and issues promptly and efficiently.Provide detailed information about our products and services.Maintain accurate records of customer interactions in our CRM system.Collaborate with team members to improve customer service procedures and satisfaction.Keep up-to-date with product knowledge and company policies to assist customers effectively.Requirements:Fluent in French (both written and spoken); proficiency in English or Portuguese is a plus.Excellent communication and interpersonal skills.Previous experience in customer service or a similar role is preferred.Strong problem-solving skills and attention to detail.Ability to work independently, whether remotely or on-site.Proficiency in using computers and customer service software.Reliable internet connection and a quiet workspace for remote work.What We Offer:Competitive salary and benefits package.Work remotely from anywhere in Portugal.Flexible working hours and the option to work remotely or on-site.Comprehensive training and ongoing support.Opportunities for career growth and advancement.A supportive and inclusive work environment.Regular team-building activities and company events.How to Apply:If you are excited about this opportunity and meet the requirements, please send your CV.
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