What is Bounce
Bounce powers a global network of 12,000+ local businesses that offer luggage storage, package acceptance, and more. We aim to create the world's largest tech-enabled two-way market platform, seamlessly connecting retail chains and travelers through intuitive technology. Our vision is to serve as the "OS for brick & mortar SMB stores," activating new revenue streams with just a "flip of a switch".
To achieve this, we're seeking dedicated builders who share our core values: innovative, results-driven, scrappy, visionary, and passionate about building a trailblazing company. Bounce is headquartered in Lisbon, Portugal, with a global presence. We are proudly backed by leading Silicon Valley investors, including Andreessen Horowitz and General Catalyst. Our exceptional team ceaselessly challenges the limits of our achievements. Learn more about Bounce's Series A, spearheaded by a16z, here!
About the role
We're looking for a highly collaborative Freelance Product Designer to drive the improvement of our customer and partner experience.In this position, you'll need to develop strong understanding of customer and partner behaviour and develop strategies to improve the experience. This is a 8-month contractor role.
Where you come in
Lead design initiatives to improve the customer and partner experience, offline and online.
Collaborate closely with Engineering, and Product to align design strategies with business goals.
Use data-driven insights to identify and explore new opportunities: whether that's through quantitative or qualitative data.
Create visually compelling and customer-friendly experiences that balance both customer and partner needs.
Continuously iterate on design based on feedback and performance metrics.
Your profile
You balance speed of iteration with execution quality. You're able to make smart trade-offs with your team to launch and learn, fast.
Strong visual design skills with a portfolio showcasing your work.
Exceptional collaboration and communication skills.
Ability to manage multiple stakeholders and balance competing priorities.
Experience with data-driven design and a solid understanding of conversion rate optimization.
A passion for creating innovative solutions and results-driven mindset.
Strong systems-thinking.
We offer
The opportunity to contribute to a well-funded and proven startup with ambitious goals.
Competitive salary.
Vibrant office in the heart of Lisbon, located in the bustling Santos neighborhood!
Entrepreneurial culture that encourages pushing boundaries and taking calculated risks as part of everyday operations.
Open communication channels with management and company leadership.
Small, dynamic teams = massive impact.
About Working at Bounce
At Bounce, we're dedicated to fostering an inclusive environment regardless of gender identity, orientation, or expression. Our mission is to eradicate exclusivity and barriers and encourage fresh thinking and perceptions in a space of belonging. We don't define ourselves by race, gender, or age. We are about people. Without our people harnessing their creativity and innovation, we are nothing.
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