Welcome to 1GLOBAL, a dynamic and innovative force in the intersection of telecommunications and technology. Founded by two visionary technology entrepreneurs, Hakan Koç and Pyrros Koussios, 1GLOBAL is a privately owned company with a clear mission to connect the world, seamlessly. With over 100 million dollars in revenue and being both profitable and cash generative, 1GLOBAL has the ability to fund its massive growth without relying on external funding.
As a global specialty telecommunications provider, 1GLOBAL serves financial institutions, enterprises, mobile network operators, and consumers across 42 countries, offering fully regulated voice, data, and SMS services. As pioneers in the eSIM revolution, we've built a complete ecosystem that drives our growth with partners such as Apple, Palo Alto Networks and Google, while attracting customers like Goldman Sachs, JP Morgan, Revolut, Netflix and Tesla.
Join us at 1GLOBAL and be part of that journey of massive growth, while forming the future of the global communication industry!
Position Overview1GLOBAL is seeking a talented and detail-oriented Footprint Engineer to manage and optimize the footprint of our diverse product range. In close collaboration with our wholesale team, you will play a critical role in designing and structuring SIM and eSIM profiles to align with footprint requirements, while also leading impactful update campaigns to ensure top-tier functionality and compatibility. We're looking for a proactive individual with a strong technical foundation, adept in troubleshooting support cases and enhancing operational processes for seamless footprint updates.
Oversee the footprint management of all 1GLOBAL products, working closely with the wholesale and other networks team. Design and structure SIM and eSIM profiles tailored to footprint needs. Plan, design, and execute update campaigns for product enhancement. Troubleshoot and resolve support cases efficiently and effectively. Innovate and streamline processes to improve the efficiency of footprint update procedures. Perform implementations in live environment. Understanding of end-to-end system testing requirements. Follow-up and define Quality and Performance indicators Capacity and Performance Analysis, Reporting and Improvement Solution Definition Close relationship with external partners like carriers, service providers Have successful partnerships with other departments and teams Qualifications Degree in Telecom Engineering or Computer Science or equivalent experience Knowledge of 3GPP, ETSI, standards and specifications for SIM/eSIM Knowledge and experience with protocols such as MAP, S6a Familiar with an RSP architecture and experience operating it Knowledge in scripting and have basic programming skills. Experience with protocol analyzer tools like Wireshark, Astelia, and ability to use them to troubleshoot networks errors/problems for the mentioned protocols Experience with ETSI NFV architecture and solutions Familiar with MVNO/MVNE/MVNA architecture(s) and landscape Why 1GLOBAL? Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 40% year-on-year under the leadership of successful tech entrepreneurs. Major Transaction Exposure: Be in the driver's seat for transactions that will have an impact on the future telco industry. Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly being exposed to talented and driven individuals. Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts. Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field. International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company. Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment. Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry. 1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.