Foot Locker Product Advisor (French Speaker)

col-wideJob Description:

Are you looking for a job where you would work with famous sports brands like Nike, Adidas, Puma, Vans, Reebok, New Balance or Timberland?
With more than 2500 stores across the world, Foot Locker is the leading global athletic footwear and apparel retailer.

Your responsibilities and impact as a Customer Service Agent will be:
Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media

Answering questions and providing troubleshooting regarding the products, orders, payment methods or shipping, while always remaining calm and polite Transforming online credit simulations into completed files

Handling calls for prospects and clients

Being in contact with other departments and redirecting related cases and issues to responsible departments

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Skills, qualifications and interests you need to succeed in this role:
A native level of French and a good level of English

Enthusiasm about fashion and trends

Living in or willing to relocate to Lisbon for an international career and life experience

Having a valid Portuguese work permit (required).

What's in it for you?
Type of contract: yearly

Working hours: 40h/week (8h/day) from Monday to Sunday, 8 am to 8 pm

Salary conditions* – 2 options:

Including free accommodation (shared flat, all bills included): 1040€ gross/month

Excluding accommodation: 1290€ gross/month

For international candidates:

Reimbursement of your initial flight expenses

Airport pick up

Yearly two-way flight ticket back to your home country (within the EU)

Help in paperwork, opening bank account, etc. upon your arrival

Free Portuguese lessons, cooking classes, sports activities and social events organized by the company

Real career opportunities in different career paths

Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.