Fleet Digital and Inside Sales Manager Europe bp is reimagining energy for people and our planet.
We provide heat, light and mobility to customers worldwide. We're fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people's lives.
It's crucial to us that the differences we see in the world around us are reflected in our workplace. Who you are is what counts, not where you're from or how you live your life. A culture that values everyone benefits all of us. That's why, to help our people thrive, we nurture a truly diverse and inclusive environment.
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?
In this role You will:
Define growth strategy for the Fleet telesales and SME business and drive strategy execution
Grow sales of fuels volumes and Fleet mobility offers and services and optimize financial returns across telesales and digital acquisition channels
Lead standardization and deployment of best practices in telesales and digital acquisition channels
Optimize allocation of telesales and digital resources to optimize integrated volume and margin delivery
Lead bp Telesales/SME team as well as manage the telesales agencies and respective budgets
Closely work together with Fleet Marketing, Customer Service and Digital Operations team to improve customer experience and drive business growth
Drive optimisation of returns across telesales and digital acquisition channels
Drive direction, setup and management of Telesales agencies and resources
What You will need to be successful:
Business bachelor degree or similar through experience
Excellent understanding of the B2B Fleet business/market
Excellent understanding of business models in the telesales and digital acquisition space
Strong communication and networking skills, ability to manage high level relationships
Proven leadership experience, with demonstrated capability leading multi-disciplined teams
Ability to drive change and implementing projects at large scale
Ability to translate market insights into business strategy and activity sets
Excellent verbal and written English and a 2nd European language, preferably German, Polish, Dutch and/or Spanish could be a plus
Experience in account strategy and business planning, as well as negotiating value
Skilled in contract management as well as consultative selling
Good knowledge of sector, market, customer and competitor understanding
At bp, we provide the following environment and benefits to you:
A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
Possibility to join our social communities and networks
Learning opportunities and other development opportunities to craft your career path
Life and health insurance, medical care package
And many other benefits.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.
Travel Requirement: Up to 10% travel should be expected with this role.
Relocation Assistance: This role is not eligible for relocation.
Remote Type: This position is a hybrid of office/remote working.
Skills: Customer Segmentation, Digital fluency, Digital innovation, Generating customer insights, Integrated Planning, Managing strategic partnerships, Offer and product knowledge, Offer Development, Partner relationship management, Performance and planning, Performance management, Product Ownership, Sector, market, customer and competitor understanding, Stakeholder Engagement, Using market research effectively, Waterfall Project Management.
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