Finnish Customer Advisor - Porto, Portugal

Come and work with us.

Do you want to contribute to an outstanding customer representative service?
Are you Finnish native or fluent with strong English communication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you!

Your future project: join our Finnish Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

Provide first contact resolutions to customer queries

Offer specialized customer support through written and phone communication

Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner

Meet and exceed our customer service quality goals, compliance regulations and productivity targets

Create amazing customer experience that people value and we are proud of

Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

Native or proficient level of Finnish (C2)

Advanced level of English (at least C1) both verbal and written

Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

Analytical and problem solving skills with strong attention to detail

Desire to learn and advance, be a curious investigator and problem solver

Must hold EU citizenship or valid work permit for Portugal

Be a local candidate or willing to relocate to Portugal (work on site - Porto)

Benefits.

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance (after six months of employment)

Growth opportunities through various development programs

Fun and engaging company-wide initiatives, including our EverBetter wellness program

Job stability

Life-long skills and experience

Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Watch this video to get a sneak peak of the job in action

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