PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
PagerDuty is looking for a Financial Systems Administrator II (Order to Cash) to join the Enterprise Applications team within the CIO organization. In this position, you will actively work with both internal and external resources on the Finance and Technical Operations teams to maintain, support, and advance our various order to cash systems. This role requires a fast-paced work ethic in order to meet key deadlines, the ability to deliver consistently in a high-growth environment, and experience implementing and supporting compliance and controls requirements.
Key Responsibilities Support configuration, customization, and troubleshooting of Zuora Billing & Revenue modules, including learning complex workflows and integrations with other business applicationsHelp maintain data quality, security, and access controls across the order to cash systems, ensuring compliance with segregation of duties and SOX requirementsParticipate in small to medium-sized projects, supporting task delegation, timeline management, and stakeholder communicationContribute to gathering and document business and technical requirements, translating them into effective system solutions and process improvementsProvide basic support and training to end-users, while continuously expanding system knowledge and staying current with new features and best practicesBasic Qualifications: 3+ years of experience with order to cash systems, with a strong preference for Zuora, performing administration and configuration, including exposure to 3rd party integrations in complex environmentsWorking knowledge of the full billing cycle, including invoicing, payment processing, revenue recognition, and financial reportingStrong problem-solving skills with the ability to tackle complex issues independently and coordinate multiple projects simultaneouslyExcellent verbal and written communication skills, with the ability to effectively share ideas and present to stakeholdersExposure to SOX controls for financial reporting and managing technical aspects of change management processesPreferred Qualifications: Zuora Certifications (e.g., Billing Administrator, Billing Platform Administrator, Revenue Accountant)Experience in SaaS-based software business models and familiarity with NetSuite and tax engine software (e.g., Avalara)Knowledge of Agile project management methodologies and experience with cross-functional team collaborationUnderstanding of integration between Zuora and other financial systems such as SalesforceDemonstrated ability to identify business impact, track metrics of success, and adapt quickly to change in a fast-paced environmentThis role is expected to come into our Lisbon office 1 day per week, so you can thrive in your new role and fully embrace being a Dutonian!
Not sure if you qualify? Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email ****** and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
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