.Position : Financial Manager (German) Location : onsite in Lisbon, Portugal Employment type: permanent DUTIES AND RESPONSIBILITIES: Provision of budget forecasting plans to Customers by including forecast vs. actuals trends and tracking against plan Contribution to Revenue Analysis activities especially in terms of revenue actuals and pipeline for account P&L review purposes (Internal exercise normally required on large accounts) Set-up, maintenance and optimization of often complex billing hierarchy for Customers which implies thorough understanding of Customers IT procurement / Accounts Payable policies Active participation in regular Customer facing meetings, typically Commercial Governance Reviews Organization and active facilitation of billing workshops including account set-up meetings Active engagement in the external Customer discussion on supportable financial reporting and associated formats Management and tracking of Customers purchase orders by including in some cases the provision of input into the Customers requisition and purchase order process for procuring services from the Supply Chain Members Participate in annual account review with Customers whereby current prices are discussed and any price changes due to efficiencies experienced are proposed and agreed Review of Financial Management Processes with Customers by including the documentation of the billing protocol procedure with version control Support of complex invoice formatting requiring detailed knowledge of delivered services and products, inventory and Customer procurement policy and subject to changes over the time Operational supervision of auxiliary FMs assigned to the account as part of the global financial management support model Provide accurate, timely, and professional reports to senior management for historical analysis, account status, and forecasting purposes Provide best effort and cooperative spirit on special projects outside regular account responsibilities when/if requested Participate in business meetings and general inputs in day-to-day improvements REQUIREMENTS: Minimum Requirements Bachelor's / Masters degree or equivalent in related field Excellent knowledge of German and English (C1) Power Point, Excel, Outlook, Word, Microsoft Teams Skills, Knowledge, and Abilities Customer facing experience Microsoft Office, Ticketing systems, billing systems Excellent written & verbal communication and interpersonal skills Ability to interpret Customers problems, putting together action plan and drive/implement solutions Team Working Skills Previous experience (4 - 6 years) within a Sales/Customer Service/Relationship Management Knowledge of network OPS Experience in Relationship Management At least 4 years relevant experience in a similar role Telecommunications knowledge/experience Experience of working finance & operations. Billing, disputes, Contract review/ Aged debt management. Cadence Management, experience in conducting MBR/QBR/WBR
