Field Support – Desktop Management

Looking for your next adventure in IT?
Join us as a Field Support Specialist in Lisbon or Porto and take your career to new heights!This is a hybridopportunity based out of Santa Iria de Azóia or Crestins / Maia, working 4 days in the office per week. As a Field Support Specialist, you will support our client in delivering top-notch IT assistance and solutions. From hardware to software, you'll play a pivotal role in maintaining systems and ensuring seamless operations.
Your main responsibilities:Provide 1st and 2nd line remote and onsite IT support for users.Install, configure, and maintain hardware and software for desktop systems.Troubleshoot operating system components like services, processes, and files.Support Microsoft Outlook, Exchange, and the Microsoft Office suite.Assist with smartphone configurations and synchronizations (iOS and Android).Collaborate using ITSM tools to follow best practices.You're ideal for the role if you have:A relevant academic background in IT or related fields.3-4 years of experience in desktop management and IT support.Expertise in Microsoft Windows 10/11 and Office applications.Basic knowledge of TCP/IP networks and system architecture.Experience with ITSM tools and an analytical mindset.Nice to have: Background in the travel industry.#GETREADY to meet with us! We would like to meet you. If you are interested, please apply and attach your CV in English or Portuguese, including a statement that you agree to our processing and storing of your personal data. You can also apply by sending us an email at******.

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