Field Service Technician II (f/m/d) Apply
Locations: Portugal - Remote
Time Type: Full time
Posted on: Posted 16 Days Ago
Job Requisition ID: REQ37828
Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.
Role and Responsibilities:
Performing the installation and commissioning of Nordson systems
Performing preventive maintenance and repair on demand on Nordson equipment
Instruction of the customer into the use of Nordson equipment
Troubleshooting on PA-specific technology including fault analysis in customers processes
Carrying out customer tests in collaboration with sales and application technology in PA lab and at customer site
Participation at stagings (Verification of customer specifications, application and system tests, determination of process parameters)
Preparing and promptly submitting administrative and technical reports
Advising of new markets, changes in existing markets, competitor activities (prices and product changes), and needs for new or redesigned Nordson hardware
Interfacing with Aftermarket and Sales team and PA EMEA Customer Project Engineers supporting/consulting to maximize the opportunity for sales of Nordson PA systems, spare parts and maintenance contracts
Conducting customer trainings for systems and applications in English and local language
Collaboration and consultation on exhibitions, open-houses and similar events
Skills and Qualifications:
At minimum an Associate's Degree in a mechatronics discipline or equivalent and ideally longstanding (>5-10 years) of practical experience as a Field Service Engineer / Field Service Technician
Advanced skills and knowledge about mechanical, electrical and hydraulic systems
Ability to read & understand technical drawings, hydraulic/pneumatic and wiring diagrams
Preferably knowledge about PLC systems and interfaces
Knowledge and skills to include the use of typical instrumentation, tools and equipment
Experiences in installation, service, maintenance and similar areas
Computer skillset to create administrative and technical reports
Good knowledge of MS Office and SAP
Fluent English and Portuguese language skills
Customer- and service orientation
Independent way of working and solution-oriented thinking
Good communication and presentation skills
Very good organizational skills
Willingness to take responsibility
Resilience and flexibility
Very good ability to work in a team
Willingness to travel and valid car driver's license
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