Government of Yukon - Environment - Client Business & Technology Solutions - Client Solutions
Location: Faro, YT Y0B 1K0 CA (Primary)
Job Type: Auxiliary On-Call
End Date: Full/Part Time
Standard Hours Bi-weekly: 75
Classification: AR08
Salary: $33.75 - $39.02
Union: YEU
Days Off: Saturday/Sunday
Travel: 10%
Admissibility: Open to all Candidates, Preference - Canadian Indigenous Ancestry, Preference - Yukon First Nations ancestry
This competition is open to all candidates who meet the above noted Admissibility. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates. This initiative is in support of Yukon government's goal for a representative public service. For more information on the hiring preference visit www.yukon.ca/hiring-preference.
Job Summary and Requirements
Field Operations Assistant – Faro
This is an auxiliary on-call position. There is no relocation recovery for this position.
Our role: We are trusted environmental stewards, working with our colleagues, stakeholders, and the public, to keep the Yukon healthy and sustainable.
Our priorities are to:
Keep the air, land, and water clean.
Manage the territory's wildlife responsibly.
Support wildlife viewing and, on the land, opportunities.
Advance reconciliation.
Build and support climate resilience.
Be trusted environmental stewards.
Your role: Do you have a passion for outdoor pursuits including camping, fishing, and hunting? Are you excited to assist others access these opportunities? We are seeking a personable and dedicated team member to provide auxiliary on-call coverage for our district conservation offices.
Our ideal candidate is committed to quality client service, is a strong communicator, and has excellent critical thinking skills. In this role, you would expand and apply your knowledge of wildlife-related regulations while assisting the public to obtain licenses, permits, and government services.
Field Operational Assistants review applications for licensure and permits of hunters, anglers, trappers, and campers. They provide information to promote awareness of legislative rights and responsibilities and provide administrative intake services for hunting-related biological submissions. They also provide technical support (online/over phone) for clients using our online licensing platform.
Field Operations Assistants also provide administrative and case file support for district conservation officers, preparing documents, receiving complaints, and assisting with other duties as needed.
The successful candidate must have the ability to work within a confidential environment and have a commitment to providing quality client service to the public and other groups.
Essential Qualifications: Please submit your resume clearly demonstrating how you meet the following qualifications. Please note that selection for further consideration will be based solely on the information you provide in your resume.
Experience in office administration and providing public-facing client service.
Experience handling financial transactions (debit/credit card, cash) and reconciling cash.
Experience using Microsoft software, specifically Word and Excel for work processing and data entry.
Experience performing client service duties in a regulatory, licensing, and/or permitting environment would be considered an asset.
Desired Knowledge, Skills, and Suitability: Candidates should have and may be assessed on:
Exceptional client service abilities, using tact and diplomacy at all times.
Clear communication skills, self-motivated and able to take initiative.
Ability to understand, communicate, and apply policies and legislation.
Organizational and problem-solving skills.
Strong attention to detail and high degree of accuracy.
Job Requirements: Candidate will be required to handle wildlife biological specimens and submissions and tolerate strong odours.
For more information on how to prepare your application, please visit the YG Employment site.
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