Government of Yukon - Environment - Client Business & Technology Solutions - Client SolutionsLocation: Faro, YT Y0B 1K0 CA (Primary)Job Type: PermanentEnd Date: Full/Part Time: Part-timeStandard Hours Bi-weekly: 37.5Classification: AR08Salary: $33,014.00 - $38,177.00Union: YEUDays Off: Saturday/SundayTravel: 10%Admissibility: Preference - Canadian Indigenous Ancestry, Preference - Yukon First Nations ancestry, Restricted - Yukon Government employeesThis competition is open to all candidates who meet the above noted admissibility. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates. This initiative is in support of Yukon government's goal for a representative public service. For more information on the hiring preference visit www.yukon.ca/hiring-preference.Job Summary and Requirements:This competition is restricted to those persons working within Yukon Government during the posting periods, including casuals employed at the closing date of the competition.This is a permanent part-time position, working 37.5 hours bi-weekly.Our Role:We are trusted environmental stewards, working with our colleagues, stakeholders, and the public, to keep the Yukon healthy and sustainable.Our priorities are to:Keep the air, land, and water clean.Manage the territory's wildlife responsibly.Support wildlife viewing and land opportunities.Advance reconciliation.Build and support climate resilience.Be trusted environmental stewards.Your Role:Do you have a passion for outdoor pursuits including camping, fishing, and hunting? Are you keen to assist others access these opportunities? Our ideal candidate is committed to exceptional client service, is a strong communicator, and has good critical thinking skills. In this role, you would expand and apply your knowledge of wildlife-related regulations while assisting the public to obtain licenses, permits, and government services.Field Operational Assistants review applications for licensure and permits of hunters, anglers, trappers, and campers. They provide information to promote awareness of individual legislative rights and responsibilities and provide administrative intake services for hunting related biological submissions. They also provide technical support (online/over the phone) for clients using our online licensing platform.As the Field Operations Assistant, you will provide administrative and case file support for the district conservation officer, preparing documents, receiving complaints, and assisting with other duties as needed.We are seeking a personable and dedicated team member, who is well versed in administrative, licensing, and financial processes to keep the branch running smoothly and efficiently. Along with the ability to work within a confidential environment and commitment to providing quality client service to the public and other groups. Our ideal candidate brings a strong team spirit to our branch of dedicated, diverse, and impactful staff.Essential Qualifications:Please submit your resume clearly demonstrating how you meet the following qualifications. Please note that selection for further consideration will be based solely on the information you provide in your resume.Experience in office administration and providing public-facing client service.Experience handling financial transactions (debit/credit card, cash) and reconciling cash.Experience performing client service duties in a regulatory, licensing and/or permitting environment.Experience processing biological submissions.Please include a cover letter (under 200 words) explaining why you would be a good fit for this role.Desired Knowledge, Skills, and Suitability:Candidates should have and may be assessed on:Exceptional client service abilities, using tact and diplomacy at all times.Clear communication skills, self-motivated and able to take initiative.Ability to understand, communicate, and apply policies and legislation.Organizational and problem-solving skills.Strong attention to detail and high degree of accuracy.Job Requirements: Candidate will be required to handle wildlife biological specimens and submissions and tolerate strong odors.For more information on how to prepare your application, please visit the YG Employment site.
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