Professional Services · Coimbra Field Coordinator (Project Lead) (f/m/d) Field Coordinator (Project Lead) (f/m/d) Your contribute to a #zerodowntimefuture You'll be responsible to manage the planning, execution and post field work follow up for all Field Service Technicians that conduct field work regarding the installation, uninstallation, reinstallation of the Stratio Databox, our in-vehicle data collection unit, following internal processes.
A key aspect of this role is coordination with all stakeholders, inside and outside of Stratio to ensure successful project execution and a happy customer.
You will be part of our amazing Service team, who support our valued customers with all their post sales needs, installation, support & customer success.
As Field Coordinator (Project Lead) you will
Continuous activities:
Create list of practices / procedures for preparing, executing and wrap-up field work, to create a quality standard, method and discipline and ensure 100% job completions in everything we do; Monitor and ensure compliance to Stratio procedures and quality standards; Provide support to field technicians, as needed; Manage implementation projects. Project Specific Activities: Support Fleet Validation process, creating project documentation and manage internal project tool (Jira) for the team and stakeholders; Review output from Materials Lead for each Project Plan; Provides time estimates for: Travel New Vehicle Support Installations
Replacements Additional Tasks Identify skills / field person for each project and allocate person(s), managing the team allocation and calendar organisation / optimisation;This includes coordination and assignment with other stakeholders involved in project implementation; Coordinate with all necessary people internally and externally (Customer and/or Suppliers) to book in dates for each job / project; Make status of projects accessible and intelligible for anyone to consult; Provide local (PT) support in the field should the demand arise - Expected to happen sporadically. This is what we believe is needed for this role Experience in project or field operations coordination, or a related role;
Experience in resource allocation for various project tasks and for different projects; Strong organizational skills for managing team allocation and calendar optimization; Uses company budget and team resources efficiently; An obsession for detail whilst being pragmatic; Ability to communicate and coordinate professionally and effectively with internal and external stakeholders;
Ability to handle unforeseen challenges and provide practical solutions; Great level of autonomy and ability to work under pressure, navigating the complexities of running 30+ projects in multiple stages of their lifecycle; Fluency in English; Driver's license; Flexibility to travel abroad. Bonus Points Degree or certification on electrical or mechanical area; Previous experience in automotive/electrical maintenance; Knowledge working with Diagnostic Equipment; Knowledge and understanding on in-vehicle communication networks; Knowledge of other languages (Spanish, French, etc). What we offer Health Insurance; Fringe Benefits Policy; Flexible Work Hours - adjust your schedule to your needs; Quarterly Events to discuss Strategy;
Autonomy and Ownership Culture; Continuous feedback culture; Innovation Mindset; Career Acceleration. Location Coimbra What you can expect from the recruitment Application We will carefully review your application (CV and optional cover letter), which should be done in English, and provide feedback within 2 weeks. Please note that only applications submitted in English will be considered.
Screening call with HR 1st Interview (1h)
HR and Hiring Manager
We want to get to know you better and navigate through your experience, skills and motivation.
Work Simulation Exercise (1h)
Hiring Manager and Job Role Stakeholders
Deep dive into your skills and assessment of your technical knowledge.
Cultural Fit Interview (1h)
HR Manager and Founders
Validate the cultural fit between you and Stratio and make sure you're the person we're looking for to help us build a #zerodowntimefuture.
Hiring Proposal References may be required at any stage of the recruitment process.
About Stratio Stratio is the World's Leading Real-time Predictive Fleet Maintenance Platform. The company's proprietary technology combines large-scale processing with the latest machine learning techniques to prevent hundreds of thousands of breakdowns from happening every day, thus saving millions of people from the hassle of public transportation delays, postponed deliveries, or late arrival of essential goods.
Stratio's platform enables zero downtime for 5 of the 10 largest transportation companies in the world and, in 2021, raised an investment of $12 million to boost leadership in predictive fleet maintenance. Fleet operators in Europe, North America, Asia-pacific, and Latin America trust Stratio's technology to fully leverage the data under the hood to safeguard operations, and keep customers happy. Stratio's technology has enabled transportation for 1.3 billion people so far.
We want inspiring individuals in our teams, where age, race, gender, sexual orientation, politics and religion do not matter, and seek to create a tolerant and open space for everyone. We thrive to provide an inclusive and trustworthy environment.
You can find our Culture Manifesto and more team information here https://blog.stratioautomotive.com/culture.
Take the road with us! Department Professional Services Role Project Lead Locations Coimbra Employment type Full-time Employment level Associate Contact Sara Almeida Head of People – People Professional Services · Coimbra Field Coordinator (Project Lead) (f/m/d)
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