Are you a fashionista or beauty queen/king?You always know the In & Outs, and you follow the fashion shows all over the world? Are you looking for a job where you would work with brands like Calvin Klein or Tommy Hilfiger? Your responsibilities and impact as a Customer Service Agent will be:Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social mediaAnswering questions and providing troubleshooting regarding the products, orders, payment methods or shipping, while always remaining calm and polite Transforming online credit simulations into completed filesHandling calls for prospects and clientsBeing in contact with other departments and redirecting related cases and issues to responsible departments.Skills, qualfications and interests you need to succeed in this role:A native level of French and a good level of EnglishEnthusiasm about fashion and trendsKnowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit (required).What's in it for you?Type of contract: yearly contractWorking hours: full timeSalary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1040€ gross/monthExcluding accommodation: 1240€ gross/monthFor international candidates:Reimbursement of your initial flightAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sport activities and social events organized by the companyReal career opportunities in different career pathsYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!What should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environment
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