Company Description
Mystic Cruises is a leading expedition ocean cruise line that offers an intimate and eco-friendly way to explore some of the most breathtaking destinations in the world. We provide a five-star service that brings our guests up close and personal with the beauty of nature, from Antarctica to the Arctic region, Northern Europe to the Mediterranean. Our ships are designed to sail into landmark cities and small, exclusive ports that larger vessels cannot reach, providing our guests with unforgettable experiences.
At Mystic Cruises, we are committed to environmental sustainability and have implemented innovative technologies on our ships to minimize our impact on the environment. We also believe in the value of our employees and encourage them to share their thoughts and ideas, fostering a culture of creativity and innovation.
If you are passionate about travel, committed to sustainability, and eager to contribute your ideas to a team that values collaboration and innovation, then Mystic Cruises might be the perfect place for you. We are looking for talented individuals who want to be a part of our DNA and help us continue to provide exceptional experiences to our guests.
Job Description
To oversee the daily operation of all Galleys and food outlets, safe food handling of Galley personnel and maintenance of all Galley equipment;
To ensure a smooth and efficient service during meal hours through constant communication with the Maitre d'Hotel;
To ensure that all products are consistently prepared to the highest possible standards;
To train, coach, council, support and delegate all of the Galley staff;
To guide the Galley staff to ensure that the Department is updated with relevant shipboard information at all times;
To oversee the entire food operation in all restaurants as well as the operation within the ship's Galley and in preparation rooms;
To review and approve menus for the Crew Galley, ensuring they meet the quality, quantity, nutritional value and cultural needs of the crew;
To monitor and develop the work schedules, section plans and to conduct Performance Appraisals for his direct reports and to assist his team in developing Performance Appraisals for their subordinates;
To submit an updated Vacation schedule of the entire Galley Department to the Chief Purser;
Ensure compliance with the latest Health and Sanitation regulations and oversee cleaning procedures in the Galley;
To execute all aspects of planning and organizing of upcoming cruises for the Galley Department;
To know the requirements of the Menus and to forecast orders according to operational needs through the Provision Department;
To establish orders for fresh produce, fish, seafood, and meat in conjunction with the Provision Master;
To follow up on culinary trends to create and plan new Menus in conjunction with the Fleet Executive Chef;
To be visible and approachable to our Guests;
To ensure timely reporting of Maintenance issues in the Galley areas;
To ensure that all Galley Department Work Registration Forms are completed correctly and handed in to the Chief Purser in a timely manner;
Ensure that all of the Galley Department Overtime is submitted to the Chief Purser;
To adhere to, and to ensure that the Galley Department Staff adheres to all Company Policies and Procedures, Manuals and Directives;
Other responsibilities, as assigned, but not limited to the above.
Qualifications
Culinary Institute Diploma/Chef Certification or other relevant apprenticeship required;
Minimum of four (4) years of International experience as Executive Chef required;
Must have experience in a large luxury food operation – luxury cruise ship experience preferred;
Must have a very strong, balanced background in the culinary field and a sound knowledge of culinary arts and fine dining is essential;
Understands all aspects of the kitchen including bakery, pastry, butchery and fish preparation area, hot and cold kitchen, as well as the managerial aspects of these operations;
Must have a good understanding of balanced tastes and should know how to create a Menu with a variety of high quality foods for a large volume operation;
Highly motivated with a strong drive and high level of energy and flexibility;
Must be fluent in written and spoken English;
Must have very good administrative skills (Microsoft Outlook) MXP Knowledge is a plus;
Must have excellent organizational skills and show attention to detail;
Must possess excellent leadership skills and the ability to interact with all levels of people;
Must be able to communicate and implement corrective action steps in an effective, yet diplomatic fashion;
Must be able to remain calm under pressure;
Needs to have an outgoing personality and has to possess a positive attitude, maintaining a friendly and approachable demeanour while remaining firm at all times.
Additional Information
Financial Responsibilities
To control the food cost as well as the overall Galley operational costs and maintaining given standards and product quality;
Monitor and control the use of consumables and bonded items in the entire Galley Department;
To monitor and control wage and overtime for the Galley Department Staff according to Budget;
To monitor and control vacation schedules;
To monitor and control all Galley expenditures to ensure that it stays within the limits of the Consumable and M&R Budget;
To ensure that Company property is maintained properly and treated with respect at all times.
Safety Responsibilities
To ensure that the proper use of Personal Protective Equipment in the Galley work areas is implemented at all times;
To ensure that Safe Lifting Techniques are practiced at all times in the Galley Department;
To ensure all Galley Staff is instructed on all Safe/Proper Galley Equipment handling;
To be familiar with the Company´s SMS;
To be familiar with the Ship`s Emergency Plan;
To do In Port Manning duties as scheduled and required by Company policy.
Emergency Duties
To follow instructions on Safety Card;
To participate in Guest/Crew Lifeboat Drills as per instructions;
Other safety responsibilities, as assigned, but not limited to the above.
Team Education & Training
Introduce Job Duties and Departmental functions including on-the-job training for the entire Galley Department;
To follow up and maintain a continuous Training Program in regards to International Cooking Techniques;
Identification and Development of all Crew members with Supervisory potential.
Team Communication and Meetings
To schedule and conduct meetings with the Galley Department every cruise;
To constantly communicate with the Maitre d'Hotel;
To attend the Hotel Managers meetings on a daily basis;
To encourage and demonstrate good communication, excellent teamwork and continuous training, coaching and counseling.
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