Job Description
Purpose of the role
To develop, implement, and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework aligned to industry leading standards and controls and regulatory expectations, to enable the bank to respond and recover important business services to severe but plausible scenarios, and minimise the impact to customers, clients, colleagues and the wider market.
Accountabilities
Socialisation and implementation of the resilience strategy and underpinning framework across the firm (e.g. SMRs and delegates, business / function resilience role owners and all colleagues), ensuring compliance to the standard and controls.
Development and enhancement of the resilience, crisis and incident management framework to uplift recovery and response capabilities to ensure Important Business Services can continue to operate during disruption events to minimise the impact on customers, clients and the market.
Operational Recovery Planning and Security Incident Management planning standards and controls enhancement according to industry practice, emerging threats and regulatory requirements.
Provide oversight to the business and technology recovery capability improvements, and uplifts to third-party (suppliers and Financial Market Infrastructure) recovery capabilities to enable Important Business Services to remain within or mitigate impact tolerance thresholds.
Communication of the firm's / business' resilience position (risks and remediation) through clear and transparent scorecards / dashboards to enable effective investment decisions to the Board and Executive Committees, Control Forums and business stakeholders.
Enhancement of resilience, crisis management and incident response and recovery capability through sophisticated, regular and adequate testing coverage to demonstrate Important Business Services' ability to recover within impact tolerance for a severe but plausible scenario.
Assurance that services and products are built resiliently by the business through the change management process (NAPAs, DRAs, material change process).
Continually remain abreast of resilience and crisis and incident management developments, regulatory policy requirements and the emerging landscape.
Mitigation of the impact of unexpected incidents by identifying, responding to and enabling the resolution of events that threaten the services, operations, infrastructure, colleagues and clients of the bank.
Execution of responses to reported incidents and potential threats from various channels including intelligence, email, phone and monitoring systems prioritised by the assessed or actual impact to the bank.
Documentation and analysis of past prioritised incident details, the steps to resolution and the lessons learnt to support the identification and implementation of preventative measures and process improvements.
Vice President Expectations
Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
Manage and mitigate risks through assessment, in support of the control and governance agenda.
Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
Adopt and include the outcomes of extensive research in problem solving processes.
Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join Barclays as a Europe Resilience Lead where you'll focus on understanding the local regulatory requirements, business strategy and ensuring continual improvements are being made to resilience capabilities, driving innovation and excellence. In this role you will:
Provide strategic direction and guidance to all stakeholders, including senior and executive levels on resilience risks.
Ensure effective oversight but also challenge stakeholders to ensure they fully understand the implications of decisions.
Assist the business unit to identify and remediate resilience gaps and proactively identify and implement innovative solutions to mitigate resilience risks.
Support the business in the implementation of the operational recovery policy and standards including testing.
Understand the business services, key products, customer and clients and the geography/markets they operate in.
To be successful as a Europe Resilience Lead, you will need the following:
Experience in business resilience and continuity, theoretical and practical, with a strong understanding of these disciplines within the financial services industry and specifically the Markets business line.
Knowledge and understanding of European regulatory bodies, standards and expectations relating to Operational Resilience (i.e. ECB, ACPR, CBI, European Supervisory Authorities (ESA's).
A proven and effective manager operating in a matrix management model where influencing, negotiating and challenging skills have been highly leveraged.
Some other highly valued skills may include:
Knowledge of threats, risks, impacts and associated mitigations as they relate to business resilience within a major banking organisation.
Knowledge of working in an ERMF environment with a 3LoD methodology.
Is adept at root cause analysis and acts to treat the underlying problem strategically whilst implementing short term tactical solutions.
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
The successful candidate will be based in Paris .
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