The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.Who are we?The British Embassy in Lisbon is part of a worldwide network representing British political, economic, security and consular interests overseas. The Embassy is looking to recruit an Estates & Estates Projects Manager, an experienced professional who will oversee the delivery of estates services in respect of the Embassy building and Ambassador's Residence in Lisbon, our Vice-Consulate in Portimão, and a residential estate of up to 15 rented properties housing our diplomatic staff.Why should you apply?You will lead a small team and ensure consistent excellent customer service and a safe and compliant platform for all staff. This is a busy management role that calls for a candidate who is a well-organised self-starter with drive, initiative and first-rate interpersonal skills. The successful candidate will be a confident and competent decision-maker who is able to interact and co-ordinate effectively with a wide range of customers, internal and external stakeholders and service providers to ensure the highest standards of service delivery.The Embassy promotes family-friendly flexible working opportunities, where operational and security needs allow. The Embassy is committed to the development of its staff who have access to learning and development in order to enhance their skills and build capability. There will be opportunities to visit other similar UK Residences in Europe. The Estates & Estates Projects Manager reports to the Deputy Head of Corporate Services (Procurement, Contracts and Estates).Estates ManagementLead and manage the estates team, operations, supplier performance, contracts and maintenance activity;Owning policy, guidance and monitoring standards.Budget ManagementOverall responsibility for estates related budgets and forecast expenditure monthly;Responsible for operational management of all estates contracts.HousingLead on the sourcing of residential properties and contract management and oversee the preparation of those properties for officers' arrival;Review and update accommodation policy annually.GovernancePlan, measure and monitor estates performance against set target, preparing reports as required;Prepare and respond to any audit and assessment requests, ensure compliant record keeping.Management ResponsibilitiesLead and manage the estates team;Ensure effective deployment of staff resources, clear forward planning, and flexible delivery in line with operational requirements.Our Ideal Candidate Shows:Proficient spoken and written English and Portuguese (written and spoken, minimum of C1 level for CEFR framework);Minimum 3 years experience in estates management;Financial management experience; experience of managing budgets and procurement;Excellent interpersonal and organisational skills: someone who can negotiate effectively (including with external stakeholders) and deliver under pressure, always treating others with respect;Proven people management skills, capable of leading a team;Ability and desire to demonstrate high standards, proactivity, effective prioritisation, and a strong attention to detail;Resilience – able to deal with pressure and work flexibility to deal with competing demands;Strong oral and written communication skills, including understanding the importance of consulting and informing others;Good IT skills (including Microsoft Word, Outlook, Excel) and readiness to develop new skills to use relevant FCDO IT platforms.Nice to have:5 years experience in estates management;UK / PT health and safety;Clean driving licence;Project management / facility management certification or experience.
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